Skip to content
Claude Desktop

Jitbit Helpdesk for Claude Desktop

io.github.jitbit/jitbit-helpdesk

MCP server for Jitbit Helpdesk: search, list, read, and reply to support tickets from AI assistants.

client:Claude Desktop transport:streamable-http runtime:npm

Install Jitbit Helpdesk in Claude Desktop

~/Library/Application Support/Claude/claude_desktop_config.json · windows: %APPDATA%\Claude\claude_desktop_config.json

{
  "mcpServers": {
    "jitbit-helpdesk": {
      "command": "npx",
      "args": [
        "-y",
        "mcp-remote",
        "https://{helpdesk_host}/api/mcp"
      ]
    }
  }
}

Claude Desktop has no remote transport in its config file, so this bridges through mcp-remote. Restart the app after saving. Claude Desktop docs

Jitbit Helpdesk in other clients