Summer changelog

• + summer_cases_care_attachment

https://gosummer.ai/llms.txt

− ## Comparisons− - [Cheaper Intercom Alternatives for Healthcare Support](https://gosummer.ai/blog/cheaper-intercom-alternative/index.md): Compare eligible healthcare plans, AI charges, migration costs, and staff time to find a lower-cost Intercom alternative.− - [AI Voice Agent vs Telehealth Support Agent: What to Buy](https://gosummer.ai/blog/ai-voice-vs-telehealth-support-agent/index.md): Compare phone interaction quality with continued case ownership, record checks, approvals, and follow-up across a telehealth support workflow.− - [Best AI Customer Support Platforms for Telehealth: A Practical Shortlist](https://gosummer.ai/blog/best-ai-support-telehealth/index.md): A disclosed Summer AI shortlist of AI support options, with practical criteria for comparing Fin, Lorikeet, Summer AI, and an internal build.− - [Summer AI vs Fin: Telehealth Support Beyond the Inbox](https://gosummer.ai/blog/summer-vs-intercom-fin/index.md): Compare Summer AI and Intercom Fin on telehealth investigations, pharmacy portals, exact approvals, follow-through, and the work left for your team.− - [Summer AI vs Lorikeet for Telehealth Customer Support](https://gosummer.ai/blog/summer-vs-lorikeet/index.md): Evaluate Summer AI and Lorikeet on the same telehealth case, supported record access, pharmacy coordination, human review, and measured outcomes.− - [MD Integrations vs Beluga vs OpenLoop vs Bask: A Support Comparison](https://gosummer.ai/blog/mdi-beluga-openloop-bask-comparison/index.md): Compare four telehealth vendors by integration model and support responsibilities, then test each using the same customer-support scenario.− - [OpenLoop AI Support vs Summer AI](https://gosummer.ai/blog/openloop-ai-support-vs-summer/index.md): Compare OpenLoop’s integrated AI operations with Summer AI for support across existing telehealth tools, using a concrete order-support evaluation.+ ## Comparisons+ - [Healthcare Help Desk Software: Choosing for Patient Support](https://gosummer.ai/blog/healthcare-help-desk-software/index.md): Choose healthcare help desk software around patient requests, PHI agreements, source records, operator workflow, and verified outcomes.+ - [How to Move Telehealth Support From a BPO to AI](https://gosummer.ai/blog/move-telehealth-support-from-bpo-to-ai/index.md): Plan a BPO-to-AI transition around one telehealth workflow, clear case ownership, a measured pilot, and the time your team gets back.+ - [Summer AI vs. Response BPO: Telehealth Support Compared](https://gosummer.ai/blog/summer-ai-vs-response-bpo/index.md): Compare Summer AI with Response BPO, now presented as Response Carenet, on telehealth support workflows, human coverage, service scope, and buying fit.+ - [Summer AI vs. Call-Center BPOs for Telehealth Support](https://gosummer.ai/blog/summer-ai-vs-call-center-bpo/index.md): Compare Summer AI with human call-center BPOs on telehealth case work, staffing, cost, and the support tasks your team still has to finish.+ - [Cheaper Intercom Alternatives for Healthcare Support](https://gosummer.ai/blog/cheaper-intercom-alternative/index.md): Compare eligible healthcare plans, AI charges, migration costs, and staff time to find a lower-cost Intercom alternative.+ - [AI Voice Agent vs Telehealth Support Agent: What to Buy](https://gosummer.ai/blog/ai-voice-vs-telehealth-support-agent/index.md): Compare phone interaction quality with continued case ownership, record checks, approvals, and follow-up across a telehealth support workflow.+ - [Best AI Customer Support Platforms for Telehealth: A Practical Shortlist](https://gosummer.ai/blog/best-ai-support-telehealth/index.md): A disclosed Summer AI shortlist of AI support options, with practical criteria for comparing Fin, Lorikeet, Summer AI, and an internal build.+ - [Summer AI vs Fin: Telehealth Support Beyond the Inbox](https://gosummer.ai/blog/summer-vs-intercom-fin/index.md): Compare Summer AI and Intercom Fin on telehealth investigations, pharmacy portals, exact approvals, follow-through, and the work left for your team.+ - [Summer AI vs Lorikeet for Telehealth Customer Support](https://gosummer.ai/blog/summer-vs-lorikeet/index.md): Evaluate Summer AI and Lorikeet on the same telehealth case, supported record access, pharmacy coordination, human review, and measured outcomes.+ - [MD Integrations vs Beluga vs OpenLoop vs Bask: A Support Comparison](https://gosummer.ai/blog/mdi-beluga-openloop-bask-comparison/index.md): Compare four telehealth vendors by integration model and support responsibilities, then test each using the same customer-support scenario.+ - [OpenLoop AI Support vs Summer AI](https://gosummer.ai/blog/openloop-ai-support-vs-summer/index.md): Compare OpenLoop’s integrated AI operations with Summer AI for support across existing telehealth tools, using a concrete order-support evaluation.

• + summer_onboarding_policies_read
• + summer_onboarding_policies_save
• + summer_onboarding_policies_publish
• + summer_customers_save
• + summer_customers_search
• + summer_runtime_connection_read
• + summer_runtime_connection_configure
• + summer_knowledge_shared_review
• + summer_knowledge_shared_publish
• + summer_onboarding_readiness
• + summer_providers_connections_list
• + summer_providers_connections_save
• + summer_knowledge_effective
• + summer_knowledge_adoptions
• + summer_knowledge_adopt
• + summer_actions_catalog_list
• + summer_actions_candidates_list
• + summer_actions_company_from_run
• + summer_actions_company_get
• + summer_actions_company_save
• + summer_actions_company_test
• + summer_actions_company_publish
• + summer_actions_company_retire
• + summer_credentials_scope_update
• + summer_partners_contacts_save
• + summer_partners_contacts_remove
• + summer_actions_stage_update
• + summer_cases_queued_slack_list
• + summer_cases_queued_slack_cancel
• + summer_reports_ticket_activity
• + summer_reports_autonomy_funnel
• + summer_reports_autonomy_calibration
• + summer_messages_queued_send_now
• + summer_messages_queued_list
• + summer_autonomy_policy_family_preview

https://gosummer.ai/llms.txt

− # Summer− > Summer handles orders, pharmacy follow-ups and billing across your tools, phone, email and text. AI customer support for your whole telehealth operation.− Summer is AI customer support for telehealth businesses. It helps with orders, pharmacy follow-ups, billing, phone, email and text across a team's existing tools. Clinical questions belong with the care team.− Summer MCP uses Streamable HTTP and OAuth at `https://api.gosummer.ai/mcp`. An AI client can configure company integrations and work with Summer cases within its approved permissions. The operational agent uses the company's configured APIs and supported browser workflows. Built-in credential setups include MD Integrations, Beluga Health, GEN Health, Stripe, Intercom, EasyPost, Quo and Supabase. Slack uses workspace authorization. Other services require an agreed custom connection and workflow v− The guides below are published by Summer. They explain vendor integration options and support workflows; a vendor name in a guide does not establish a partnership, official MCP server, or universal account access. Each Markdown guide contains the same article body and sources as its canonical HTML page.− - [Summer overview](https://gosummer.ai/): Product capabilities and workflow examples.− - [Summer demo](https://gosummer.ai/book): Review your team's tools and support needs.− - [Set up your company](https://gosummer.ai/docs/getting-started/index.md): From account approval to your first verified workflow. [HTML](https://gosummer.ai/docs/getting-started)− - [Team and access](https://gosummer.ai/docs/team-and-access/index.md): Invite teammates, manage roles and understand operational permissions. [HTML](https://gosummer.ai/docs/team-and-access)− - [Connect your tools](https://gosummer.ai/docs/integrations/index.md): Choose an integration and understand what each connection enables. [HTML](https://gosummer.ai/docs/integrations)− - [Connect services with Summer MCP](https://gosummer.ai/docs/service-connections/index.md): Connect help desks, clinical platforms, pharmacies, billing and shipping to Summer. Set up MCP, save credentials and verify each workflow. [HTML](https://gosummer.ai/docs/service-connections)− - [Help-desk and CRM connections](https://gosummer.ai/docs/help-desk-connections/index.md): Connect Intercom, Zendesk, Freshdesk, HubSpot, Salesforce, Gorgias, Front, Help Scout and Slack to Summer's support workflows. [HTML](https://gosummer.ai/docs/help-desk-connections)− - [Set up support email](https://gosummer.ai/docs/support-email/index.md): Check mailbox access, sender permission and email domain records. [HTML](https://gosummer.ai/docs/support-email)− - [Clinical and pharmacy connections](https://gosummer.ai/docs/clinical-pharmacy-connections/index.md): Set up MD Integrations, Beluga, GEN Health and custom clinical or pharmacy workflows through Summer, with checks for each service. [HTML](https://gosummer.ai/docs/clinical-pharmacy-connections)− - [Summer secrets manager](https://gosummer.ai/docs/api-credentials/index.md): Store credentials in Summer through the UI or CLI. Doppler is optional. [HTML](https://gosummer.ai/docs/api-credentials)− - [Slack](https://gosummer.ai/docs/slack/index.md): Connect your workspace, select channels and inspect coverage. [HTML](https://gosummer.ai/docs/slack)− - [Write useful guidance](https://gosummer.ai/docs/knowledge-writing/index.md): Give Summer clear policies, reliable sources and a path for unknowns. [HTML](https://gosummer.ai/docs/knowledge-writing)− - [Install the messenger](https://gosummer.ai/docs/install-messenger/index.md): Add Summer to your website and choose your first setup. [HTML](https://gosummer.ai/docs/install-messenger)− - [Connect signed-in accounts](https://gosummer.ai/docs/verified-identity/index.md): Verify your own users with a short-lived server-signed assertion. [HTML](https://gosummer.ai/docs/verified-identity)− - [Clinician chat and account links](https://gosummer.ai/docs/care-links/index.md): Send patients to the relevant conversation, plan or order. [HTML](https://gosummer.ai/docs/care-links)− - [Assistant and knowledge](https://gosummer.ai/docs/assistant-and-knowledge/index.md): Set your voice, policies, offers and human handoff. [HTML](https://gosummer.ai/docs/assistant-and-knowledge)− - [Customize Summer](https://gosummer.ai/docs/customization/index.md): Configure company details, assignment, assistant behavior and personal preferences. [HTML](https://gosummer.ai/docs/customization)− - [Summer API, CLI and MCP](https://gosummer.ai/docs/developer-platform/index.md): Work with support cases in your AI assistant, install Summer in your website or build your own workflows. [HTML](https://gosummer.ai/docs/developer-platform)− - [Set up Summer with your AI agent](https://gosummer.ai/docs/agent-setup/index.md): Let your coding agent install Messenger, upload company policies and connect your support tools. [HTML](https://gosummer.ai/docs/agent-setup)− - [Summer MCP for Claude, Codex and Cursor](https://gosummer.ai/docs/mcp-clients/index.md): Investigate stuck orders and billing issues, connect your tools and work with Summer from your AI assistant. [HTML](https://gosummer.ai/docs/mcp-clients)− - [Errors, states and events](https://gosummer.ai/docs/api-errors-and-events/index.md): Error codes, setup states, event types and webhook payloads. [HTML](https://gosummer.ai/docs/api-errors-and-events)− ## Support workflows− - [AI Pharmacy Calls: Investigating Order Delays and Missing Updates](https://gosummer.ai/blog/ai-pharmacy-calls/index.md): Evaluate AI pharmacy calls through preparation, authorized contact, evidence, callbacks, and the customer outcome after the phone conversation.− - [How to Automate “Where Is My Order?” for Telehealth](https://gosummer.ai/blog/automate-telehealth-order-status/index.md): Trace telehealth order questions through the exact purchase, care records, pharmacy, and carrier evidence before preparing an accurate update.− - [How to Automate Customer Support With MD Integrations](https://gosummer.ai/blog/automate-md-integrations-support/index.md): Plan MDI support automation around the correct purchase, encounter, billing evidence, access links, and unfinished customer work.− - [How to Automate Customer Support With Bask Health](https://gosummer.ai/blog/bask-health-support-automation/index.md): Find the support work that remains around Bask, then plan order, billing, pharmacy, and cross-channel workflows with verifiable outcomes.− - [Beluga Health Customer Support: Orders, Billing, and Follow-Ups](https://gosummer.ai/blog/beluga-health-customer-support/index.md): Build a Beluga support workflow that connects orders, billing, partner Slack updates, and customer promises with a clear path to resolution.− ## Comparisons− - [AI Voice Agent vs Telehealth Support Agent: What to Buy](https://gosummer.ai/blog/ai-voice-vs-telehealth-support-agent/index.md): Compare phone interaction quality with continued case ownership, record checks, approvals, and follow-up across a telehealth support workflow.− - [Best AI Customer Support Platforms for Telehealth: A Practical Shortlist](https://gosummer.ai/blog/best-ai-support-telehealth/index.md): A disclosed Summer shortlist of AI support options, with practical criteria for comparing Fin, Lorikeet, Summer, and an internal build.− - [Summer vs Intercom Fin for Telehealth Support](https://gosummer.ai/blog/summer-vs-intercom-fin/index.md): Compare Summer and Fin on connected telehealth workflows, pharmacy follow-ups, review effort, pricing definitions, and a fair pilot case.− - [Summer vs Lorikeet for Telehealth Customer Support](https://gosummer.ai/blog/summer-vs-lorikeet/index.md): Evaluate Summer and Lorikeet on the same telehealth case, supported record access, pharmacy coordination, human review, and measured outcomes.− - [MD Integrations vs Beluga vs OpenLoop vs Bask: A Support Comparison](https://gosummer.ai/blog/mdi-beluga-openloop-bask-comparison/index.md): Compare four telehealth vendors by integration model and support responsibilities, then test each using the same customer-support scenario.− - [OpenLoop AI Support vs Summer: Which Fits Your Telehealth Business?](https://gosummer.ai/blog/openloop-ai-support-vs-summer/index.md): Compare OpenLoop’s integrated AI operations with Summer for support across existing telehealth tools, using a concrete order-support evaluation.− - [Building a Telehealth Support Agent: DIY vs Summer](https://gosummer.ai/blog/build-vs-buy-telehealth-support-agent/index.md): Compare a custom support agent with Summer using workflow ownership, connection maintenance, human effort, and source-based pilot outcomes.+ # Summer AI+ > Summer AI handles telehealth support and sales: orders, pharmacy follow-ups, billing and new customers, over chat, phone, email and text.+ Summer AI is an AI customer support agent for telehealth businesses. It helps with orders, pharmacy follow-ups, billing, phone, email and text across a team's existing tools. Clinical questions belong with the care team.+ Summer AI MCP uses Streamable HTTP and OAuth at `https://api.gosummer.ai/mcp`. An AI client can configure company integrations and work with Summer AI cases within its approved permissions. The operational agent uses the company's configured APIs and supported browser workflows. Built-in credential setups include MD Integrations, Beluga Health, GEN Health, Stripe, Intercom, EasyPost, Quo and Supabase. Slack uses workspace authorization. Other services require an agreed custom connection and work+ The guides below are published by Summer AI. They explain vendor integration options and support workflows; a vendor name in a guide does not establish a partnership, official MCP server, or universal account access. Each Markdown guide contains the same article body and sources as its canonical HTML page.+ - [Summer AI overview](https://gosummer.ai/): Product capabilities and workflow examples.+ - [Telehealth support workflows](https://gosummer.ai/use-cases): Order delays, billing questions, pharmacy follow-ups and customer conversations.+ - [Summer AI integrations](https://gosummer.ai/integrations): Find the connection method and setup guide for your team's tools.+ - [Build with Summer AI](https://gosummer.ai/developers): Connect an AI assistant, use the CLI or build with the Summer AI API.+ - [About Summer AI](https://gosummer.ai/about): AI customer support for telehealth companies, founded by Nick Locascio.+ - [Summer AI demo](https://gosummer.ai/book): Review your team's tools and support needs.+ - [Complete documentation](https://gosummer.ai/llms-full.txt): Every documentation page in one Markdown file, including the generated API reference.+ - [Set up your company](https://gosummer.ai/docs/getting-started/index.md): Set up your Summer AI company, connect the tools for your first support workflow, add company knowledge and invite teammates to review work. [HTML](https://gosummer.ai/docs/getting-started)+ - [Team roles and workspace access](https://gosummer.ai/docs/team-and-access/index.md): Invite teammates to Summer AI, manage company roles and ownership, and understand the separate permissions for records, investigations and approvals. [HTML](https://gosummer.ai/docs/team-and-access)+ - [Connect GitHub code](https://gosummer.ai/docs/github/index.md): Choose company repositories and folders Summer AI can read. Sync a shared code cache and load it into an investigation when needed. [HTML](https://gosummer.ai/docs/github)+ - [Connect your tools](https://gosummer.ai/docs/integrations/index.md): Connect your help desk, clinical platform, pharmacy and billing tools to Summer AI. Add credentials, check connection status and verify a first workflow. [HTML](https://gosummer.ai/docs/integrations)+ - [Connect services with Summer AI MCP](https://gosummer.ai/docs/service-connections/index.md): Connect help desks, clinical platforms, pharmacies, billing and shipping to Summer AI. Set up MCP, save credentials and verify each workflow. [HTML](https://gosummer.ai/docs/service-connections)+ - [Help-desk and CRM connections](https://gosummer.ai/docs/help-desk-connections/index.md): Connect Intercom, Zendesk, Freshdesk, HubSpot, Salesforce, Gorgias, Front, Help Scout and Slack to Summer AI's support workflows. [HTML](https://gosummer.ai/docs/help-desk-connections)+ - [Move from Intercom](https://gosummer.ai/docs/intercom-import/index.md): Import profiles and conversations, preserve sender names, and sync changes without duplicate messages. [HTML](https://gosummer.ai/docs/intercom-import)+ - [Set up support email](https://gosummer.ai/docs/support-email/index.md): Prepare your support email for Summer AI. Check mailbox access, sender permissions and domain records, then test reading messages and sending replies separately. [HTML](https://gosummer.ai/docs/support-email)+ - [Clinical and pharmacy connections](https://gosummer.ai/docs/clinical-pharmacy-connections/index.md): Set up MD Integrations, Beluga, GEN Health and custom clinical or pharmacy workflows through Summer AI, with checks for each service. [HTML](https://gosummer.ai/docs/clinical-pharmacy-connections)+ - [Summer AI secrets manager](https://gosummer.ai/docs/api-credentials/index.md): Store credentials in Summer AI through the UI or CLI. Doppler is optional. [HTML](https://gosummer.ai/docs/api-credentials)+ - [Connect Slack and manage channel access](https://gosummer.ai/docs/slack/index.md): Connect Slack to Summer AI, choose channel read and post permissions, check message and attachment coverage, and reconnect when access changes. [HTML](https://gosummer.ai/docs/slack)+ - [Add an AI employee](https://gosummer.ai/docs/ai-employees/index.md): Give an AI employee a name, a photo, an email address and a Slack account, so Summer AI posts as that person. [HTML](https://gosummer.ai/docs/ai-employees)+ - [Write useful guidance](https://gosummer.ai/docs/knowledge-writing/index.md): Write company guidance Summer AI can use in support cases. Separate instructions from facts, name policy sources and owners, and explain what to do when unsure. [HTML](https://gosummer.ai/docs/knowledge-writing)+ - [Install the messenger](https://gosummer.ai/docs/install-messenger/index.md): Add Summer AI Messenger to your website. Create an installation, add the snippet, configure branding and test visitor chat before connecting signed-in accounts. [HTML](https://gosummer.ai/docs/install-messenger)+ - [Connect signed-in accounts](https://gosummer.ai/docs/verified-identity/index.md): Connect signed-in users to Summer AI Messenger with short-lived, server-signed identity assertions. Set up the callback, key storage, renewal and logout. [HTML](https://gosummer.ai/docs/verified-identity)+ - [Clinician chat and account links](https://gosummer.ai/docs/care-links/index.md): Configure clinician chat, sign-in and care links in Summer AI Messenger. Add signed account-specific destinations so patients can open the relevant conversation. [HTML](https://gosummer.ai/docs/care-links)+ - [Assistant and knowledge](https://gosummer.ai/docs/assistant-and-knowledge/index.md): Configure Summer AI's chat assistant with company knowledge, role instructions and spending limits. Set up clinical referrals and human handoff, then test replies. [HTML](https://gosummer.ai/docs/assistant-and-knowledge)+ - [Customize Summer AI](https://gosummer.ai/docs/customization/index.md): Configure company details, assignment, assistant behavior and personal preferences. [HTML](https://gosummer.ai/docs/customization)+ - [Summer AI API, CLI and MCP](https://gosummer.ai/docs/developer-platform/index.md): Work with support cases in your AI assistant, install Summer AI in your website or build your own workflows. [HTML](https://gosummer.ai/docs/developer-platform)+ - [Set up Summer AI with your AI agent](https://gosummer.ai/docs/agent-setup/index.md): Let your coding agent install Messenger, upload company policies and connect your support tools. [HTML](https://gosummer.ai/docs/agent-setup)+ - [Summer AI MCP for Claude, Codex and Cursor](https://gosummer.ai/docs/mcp-clients/index.md): Investigate stuck orders and billing issues, connect your tools and work with Summer AI from your AI assistant. [HTML](https://gosummer.ai/docs/mcp-clients)+ - [Errors, states and events](https://gosummer.ai/docs/api-errors-and-events/index.md): Look up Summer AI API and MCP error codes, connection states and event types. Read the error format and signed webhook delivery rules for your integration. [HTML](https://gosummer.ai/docs/api-errors-and-events)+ ## Support workflows+ - [How to Migrate From Intercom for Healthcare Support](https://gosummer.ai/blog/migrate-from-intercom-healthcare/index.md): Plan a healthcare Intercom migration that preserves original messages, private notes, attachments, open promises, and reply ownership.+ - [Intercom for Telehealth: Patient Support Beyond the Inbox](https://gosummer.ai/blog/intercom-for-telehealth/index.md): Evaluate Intercom for telehealth across patient chat, care-platform records, billing questions, pharmacy updates, and clinical handoffs.+ - [AI Pharmacy Calls: Investigating Order Delays and Missing Updates](https://gosummer.ai/blog/ai-pharmacy-calls/index.md): Evaluate AI pharmacy calls through preparation, authorized contact, evidence, callbacks, and the customer outcome after the phone conversation.+ - [How to Automate “Where Is My Order?” for Telehealth](https://gosummer.ai/blog/automate-telehealth-order-status/index.md): Trace telehealth order questions through the exact purchase, care records, pharmacy, and carrier evidence before preparing an accurate update.+ - [How to Automate Customer Support With MD Integrations](https://gosummer.ai/blog/automate-md-integrations-support/index.md): Plan MDI support automation around the correct purchase, encounter, billing evidence, access links, and unfinished customer work.

Showing the first 40 of each.

• + summer_github_issues_read
• + summer_github_connection_read
• + summer_github_connection_start
• + summer_github_repositories_list
• + summer_github_folders_list
• + summer_github_sources_save
• + summer_github_sources_sync
• + summer_github_sources_read
• + summer_github_connection_disconnect
• + summer_reports_themes_get
• + summer_reports_themes_list
• + summer_reports_themes_generate
• + summer_reports_themes_review
• + summer_workflows_list
• + summer_workflows_history
• + summer_workflows_save
• + summer_workflows_request_text
• + summer_support_policy_read
• + summer_support_policy_update
• + summer_saved_replies_list
• + summer_saved_replies_save
• + summer_saved_replies_history
• + summer_saved_views_list
• + summer_saved_views_save
• + summer_saved_views_delete
• + summer_quality_scenarios_list
• + summer_quality_scenarios_get
• + summer_quality_scenarios_save
• + summer_quality_assessments_save
• + summer_quality_corrections_list
• + summer_privacy_requests_list
• + summer_privacy_requests_create
• + summer_work_routing_read
• + summer_work_routing_update
• + summer_router_rules_read
• + summer_router_rules_update
• + summer_router_rules_test
• + summer_router_rules_history
• + summer_router_rules_decisions
• + summer_cases_engineering_list

Showing the first 40 of each.

repository_url

— → https://github.com/compound-technologies/summer-mcp

version

0.1.2 → 0.1.3