llms.txt
+14 −1
https://theuiindex.com/llms.txt
− > Real screens and flows of websites, captured from the live pages on desktop and mobile, with every reviewed interface element marked where it sits. 7,059 screens and 36,259 elements from 1,731 sites. English at the root, Dutch under /nl.+ > Real screens and flows of websites, captured from the live pages on desktop and mobile, with every reviewed interface element marked where it sits. 9,988 screens and 45,828 elements from 2,046 sites. English at the root, Dutch under /nl.+ - [Where is the phone number? The customer service pages of 30 well-known Dutch brands](https://theuiindex.com/blog/where-is-the-phone-number) (2026-11-09, Frank Spin): At KPN you book an appointment to be called, at Coolblue you end up with a digital assistant. I looked for the phone number on the customer service pages of 30 well-known Dutch brands. At 6 I found none.+ - On 9 November I looked for the phone number on the customer service or contact page of 30 well-known Dutch brands, in Chrome on a laptop, not signed in.+ - At 14 the number is on that page itself, but almost always far down. Only Picnic's contact page has it in the first screen.+ - At 10 you have to click first, or there is a call button without digits. At Vodafone that button is called "Toon nummers" (show numbers); at the ANWB you pick a topic three more times after "Neem contact op".+ - At 6 I found no number. KPN offers to book a call-back, Energiedirect writes "Zonder bellen of mailen" (no calling or e-mailing) and Coolblue sends you to a digital assistant.+ - What sits at the top is usually a chatbot. Five have a name, such as Sanne at NN and Nora at Ohra.+ - [Free shipping from how much? 64 Dutch web shops side by side](https://theuiindex.com/blog/free-shipping-from-how-much) (2026-11-05, Frank Spin): Coolblue always delivers for free, bol from 25 euros and MediaMarkt above 50. We put the thresholds of 64 web shops side by side. The amount that comes up most is 50 euros.+ - The screens of 64 Dutch web shops in The UI Index say something about free shipping. They were captured between 9 September and 2 November 2026.+ - 10 shops always deliver for free, including Coolblue, Picnic and Apple. 47 name an amount. For the other 7 it depends on something else, such as a promoted product or picking up in a store.+ - The lowest threshold is 10 euros (AliExpress, for Choice items), the highest 250 euros (JYSK and Kwantum). 50 euros is the middle amount and the most common one, at 9 shops.+ - Bol asks 25 euros. About You and vanHaren ask 24.90.+ - At electronics and home shops the middle threshold is around 70 euros, at drugstores and department stores around 35.+ - On 5 November I checked the 26 shops I name again. At 20 it still said the same.