Desk MCP Tools

• list_support_desks Read-only

  list support desks

• create_support_desk Mutating

  create support desk

• save_approved_answer

  save approved answer

• search_approved_answers Read-only

  search approved answers

• save_refund_rule

  save refund rule

• list_refund_rules Read-only

  list refund rules

• save_escalation_limit

  save escalation limit

• list_escalation_limits Read-only

  list escalation limits

• save_approved_commitment

  save approved commitment

• list_approved_commitments Read-only

  list approved commitments

• evaluate_commitment

  evaluate commitment

• evaluate_escalation

  evaluate escalation

• get_desk_context Read-only

  get desk context

This list was read from the server itself, by connecting to it and calling tools/list on 5 October 2026. It is what the server actually exposes, not what its listing claims.

Mutating and Read-only are read off each tool's name, not its schema — a hint, not a guarantee. The registry stores tool names only; connect the server for its live schemas.