Deskpro MCP by usefulapi MCP Prompts
Deskpro MCP by usefulapi offers 7 prompts. A prompt is one you invoke yourself, rather than a tool the model calls on your behalf — each has its own page with the configuration for every client that can run it.
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getting_startedgetting started
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list_open_tickets_and_who_they_are_assigned_tolist open tickets and who they are assigned to
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read_the_full_conversation_of_a_ticketread the full conversation of a ticket
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review_the_ticket_history_of_a_person_or_organizationreview the ticket history of a person or organization
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search_the_helpdesk_and_read_knowledgebase_articlessearch the helpdesk and read knowledgebase articles
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open_a_ticket_or_change_an_existing_oneopen a ticket or change an existing one
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add_an_internal_note_or_reply_to_a_ticketadd an internal note or reply to a ticket
Read from the server itself, by connecting to it and calling prompts/list on 5 November 2026.
A listing does not declare its prompts, so asking is the only way to know them, and this
is what the server actually offers rather than what its listing claims. Names only are
stored; connect the server for each prompt's arguments.