eDesk MCP by usefulapi MCP Prompts
eDesk MCP by usefulapi offers 7 prompts. A prompt is one you invoke yourself, rather than a tool the model calls on your behalf — each has its own page with the configuration for every client that can run it.
-
getting_startedgetting started
-
list_open_tickets_and_who_owns_themlist open tickets and who owns them
-
read_the_messages_and_notes_of_a_ticketread the messages and notes of a ticket
-
find_a_customer_s_order_and_tracking_codefind a customer s order and tracking code
-
send_a_reply_on_a_ticketsend a reply on a ticket
-
add_an_internal_note_to_a_ticket_or_an_orderadd an internal note to a ticket or an order
-
change_a_ticket_s_status_owner_or_tagschange a ticket s status owner or tags
Read from the server itself, by connecting to it and calling prompts/list on 14 November 2026.
A listing does not declare its prompts, so asking is the only way to know them, and this
is what the server actually offers rather than what its listing claims. Names only are
stored; connect the server for each prompt's arguments.