Gladly MCP by usefulapi for Claude Desktop
io.usefulapi/gladly
Find customers, read conversations, items and tasks; add internal notes in Gladly.
client:Claude Desktop
transport:streamable-http
tools:16
Install Gladly MCP by usefulapi in Claude Desktop
~/Library/Application Support/Claude/claude_desktop_config.json · windows: %APPDATA%\Claude\claude_desktop_config.json
{
"mcpServers": {
"gladly": {
"command": "npx",
"args": [
"-y",
"mcp-remote",
"https://gladly.usefulapi.io/mcp"
]
}
}
}
Claude Desktop has no remote transport in its config file, so this bridges through mcp-remote. Restart the app after saving. Claude Desktop docs
What Claude Desktop can do once it is connected
- gladly_get_organization
- gladly_list_agents
- gladly_get_agent
- gladly_list_inboxes
- gladly_get_inbox
- gladly_list_topics
- gladly_list_audiences
- gladly_find_customers
- gladly_get_customer
- gladly_list_customer_conversations
- gladly_get_conversation
- gladly_list_conversation_items
- gladly_get_conversation_item
- gladly_list_customer_tasks
- gladly_get_task
- gladly_add_conversation_note