Gladly MCP by usefulapi for Grok
io.usefulapi/gladly
Find customers, read conversations, items and tasks; add internal notes in Gladly.
client:Grok
transport:streamable-http
tools:16
Install Gladly MCP by usefulapi in Grok
.mcp.json (in your project root)
{
"mcpServers": {
"gladly": {
"type": "http",
"url": "https://gladly.usefulapi.io/mcp"
}
}
}
Grok Build reads Claude Code's .mcp.json and Claude Desktop's config unchanged, so a server you have already set up there needs nothing new. The Grok web app and X integration do not take custom servers. Grok docs
What Grok can do once it is connected
- gladly_get_organization
- gladly_list_agents
- gladly_get_agent
- gladly_list_inboxes
- gladly_get_inbox
- gladly_list_topics
- gladly_list_audiences
- gladly_find_customers
- gladly_get_customer
- gladly_list_customer_conversations
- gladly_get_conversation
- gladly_list_conversation_items
- gladly_get_conversation_item
- gladly_list_customer_tasks
- gladly_get_task
- gladly_add_conversation_note