Gladly MCP by usefulapi MCP Prompts

Gladly MCP by usefulapi offers 6 prompts. A prompt is one you invoke yourself, rather than a tool the model calls on your behalf — each has its own page with the configuration for every client that can run it.

getting_started

getting started
pull_up_a_customer_and_review_their_conversations

pull up a customer and review their conversations
read_the_timeline_of_one_conversation

read the timeline of one conversation
check_which_tasks_are_still_open_for_a_customer

check which tasks are still open for a customer
map_topics_inboxes_and_agents_to_names

map topics inboxes and agents to names
add_an_internal_note_after_a_customer_contact

add an internal note after a customer contact

Read from the server itself, by connecting to it and calling prompts/list on 11 November 2026. A listing does not declare its prompts, so asking is the only way to know them, and this is what the server actually offers rather than what its listing claims. Names only are stored; connect the server for each prompt's arguments.

Gladly MCP by usefulapi MCP server