Kayako MCP by usefulapi MCP Prompts
Kayako MCP by usefulapi offers 7 prompts. A prompt is one you invoke yourself, rather than a tool the model calls on your behalf — each has its own page with the configuration for every client that can run it.
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getting_startedgetting started
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list_open_cases_and_who_is_assigned_to_themlist open cases and who is assigned to them
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read_a_case_timeline_and_summarize_itread a case timeline and summarize it
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find_all_cases_of_a_customer_organizationfind all cases of a customer organization
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find_help_center_articles_for_an_answerfind help center articles for an answer
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create_a_customer_user_or_create_or_update_a_casecreate a customer user or create or update a case
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add_an_internal_note_or_reply_and_set_statusadd an internal note or reply and set status
Read from the server itself, by connecting to it and calling prompts/list on 5 November 2026.
A listing does not declare its prompts, so asking is the only way to know them, and this
is what the server actually offers rather than what its listing claims. Names only are
stored; connect the server for each prompt's arguments.