Zendesk MCP by usefulapi for Claude Desktop
io.usefulapi/zendesk
Read tickets, users, orgs, macros and satisfaction ratings; create, update and comment on tickets.
client:Claude Desktop
transport:streamable-http
tools:19
Install Zendesk MCP by usefulapi in Claude Desktop
~/Library/Application Support/Claude/claude_desktop_config.json · windows: %APPDATA%\Claude\claude_desktop_config.json
{
"mcpServers": {
"zendesk": {
"command": "npx",
"args": [
"-y",
"mcp-remote",
"https://zendesk.usefulapi.io/mcp"
]
}
}
}
Claude Desktop has no remote transport in its config file, so this bridges through mcp-remote. Restart the app after saving. Claude Desktop docs
What Claude Desktop can do once it is connected
- zendesk_search
- zendesk_list_tickets
- zendesk_get_ticket
- zendesk_list_ticket_comments
- zendesk_current_user
- zendesk_get_user
- zendesk_search_users
- zendesk_list_organizations
- zendesk_get_organization
- zendesk_list_groups
- zendesk_list_views
- zendesk_execute_view
- zendesk_list_macros
- zendesk_list_ticket_fields
- zendesk_get_ticket_metrics
- zendesk_list_satisfaction_ratings
- zendesk_create_ticket
- zendesk_update_ticket
- zendesk_add_ticket_comment