Skip to content
Verified official

Zendesk MCP by usefulapi MCP

v1.39.1 changelog · 29

io.usefulapi/zendesk

Read tickets, users, orgs, macros and satisfaction ratings; create, update and comment on tickets.

transport:streamable-http tools:19

Target client

run in your project directory

claude mcp add --transport http zendesk https://zendesk.usefulapi.io/mcp

setup guides: Claude Code Claude Desktop Cursor VS Code Zed Windsurf Cline Gemini CLI Grok ChatGPT Claude.ai LangChain

Adds it for this project only. Append --scope user to make it available everywhere. Claude Code docs

zendesk_search

zendesk search

zendesk_list_tickets

zendesk list tickets

zendesk_get_ticket

zendesk get ticket

zendesk_list_ticket_comments

zendesk list ticket comments

zendesk_current_user

zendesk current user

zendesk_get_user

zendesk get user

zendesk_search_users

zendesk search users

zendesk_list_organizations

zendesk list organizations

zendesk_get_organization

zendesk get organization

zendesk_list_groups

zendesk list groups

zendesk_list_views

zendesk list views

zendesk_execute_view

zendesk execute view

zendesk_list_macros

zendesk list macros

zendesk_list_ticket_fields

zendesk list ticket fields

zendesk_get_ticket_metrics

zendesk get ticket metrics

zendesk_list_satisfaction_ratings

zendesk list satisfaction ratings

zendesk_create_ticket

zendesk create ticket

zendesk_update_ticket

zendesk update ticket

zendesk_add_ticket_comment

zendesk add ticket comment

All 19 tools, one page each

6 prompts you invoke yourself

Mutating and Read-only are read off each tool's name, not its schema — a hint, not a guarantee. Check the server's own documentation before granting access.