Zendesk MCP by usefulapi MCP Prompts

Zendesk MCP by usefulapi offers 6 prompts. A prompt is one you invoke yourself, rather than a tool the model calls on your behalf — each has its own page with the configuration for every client that can run it.

getting_started

getting started
find_tickets_with_zendesk_search

find tickets with zendesk search
read_a_ticket_with_its_comments

read a ticket with its comments
check_response_and_resolution_times_of_a_ticket

check response and resolution times of a ticket
find_customers_who_gave_a_low_satisfaction_rating

find customers who gave a low satisfaction rating
create_a_ticket_reply_or_update_a_ticket

create a ticket reply or update a ticket

Read from the server itself, by connecting to it and calling prompts/list on 14 November 2026. A listing does not declare its prompts, so asking is the only way to know them, and this is what the server actually offers rather than what its listing claims. Names only are stored; connect the server for each prompt's arguments.

Zendesk MCP by usefulapi MCP server