Freshdesk MCP by usefulapi MCP Tools
Freshdesk MCP by usefulapi exposes 19 tools. Each one has its own page with the configuration for every client that can run this server.
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freshdesk_list_ticketsfreshdesk list tickets
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freshdesk_get_ticketfreshdesk get ticket
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freshdesk_search_ticketsfreshdesk search tickets
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freshdesk_list_ticket_conversationsfreshdesk list ticket conversations
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freshdesk_list_contactsfreshdesk list contacts
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freshdesk_get_contactfreshdesk get contact
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freshdesk_search_contactsfreshdesk search contacts
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freshdesk_list_companiesfreshdesk list companies
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freshdesk_get_companyfreshdesk get company
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freshdesk_list_agentsfreshdesk list agents
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freshdesk_get_agentfreshdesk get agent
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freshdesk_list_groupsfreshdesk list groups
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freshdesk_create_ticketfreshdesk create ticket
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freshdesk_update_ticketfreshdesk update ticket
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freshdesk_reply_ticketfreshdesk reply ticket
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freshdesk_add_notefreshdesk add note
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freshdesk_create_contactfreshdesk create contact
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freshdesk_update_contactfreshdesk update contact
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freshdesk_create_companyfreshdesk create company
This list was read from the server itself, by connecting to it and calling tools/list on 14 November 2026. It is what
the server actually exposes, not what its listing claims.
Mutating and Read-only are read off each tool's name, not its schema — a hint, not a guarantee. The registry stores tool names only; connect the server for its live schemas.