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Freshdesk MCP by usefulapi MCP

v1.39.1 changelog · 29

io.usefulapi/freshdesk

Read tickets, contacts, companies, agents and groups; create, update and reply to tickets.

transport:streamable-http tools:19

Target client

run in your project directory

claude mcp add --transport http freshdesk https://freshdesk.usefulapi.io/mcp

setup guides: Claude Code Claude Desktop Cursor VS Code Zed Windsurf Cline Gemini CLI Grok ChatGPT Claude.ai LangChain

Adds it for this project only. Append --scope user to make it available everywhere. Claude Code docs

freshdesk_list_tickets

freshdesk list tickets

freshdesk_get_ticket

freshdesk get ticket

freshdesk_search_tickets

freshdesk search tickets

freshdesk_list_ticket_conversations

freshdesk list ticket conversations

freshdesk_list_contacts

freshdesk list contacts

freshdesk_get_contact

freshdesk get contact

freshdesk_search_contacts

freshdesk search contacts

freshdesk_list_companies

freshdesk list companies

freshdesk_get_company

freshdesk get company

freshdesk_list_agents

freshdesk list agents

freshdesk_get_agent

freshdesk get agent

freshdesk_list_groups

freshdesk list groups

freshdesk_create_ticket

freshdesk create ticket

freshdesk_update_ticket

freshdesk update ticket

freshdesk_reply_ticket

freshdesk reply ticket

freshdesk_add_note

freshdesk add note

freshdesk_create_contact

freshdesk create contact

freshdesk_update_contact

freshdesk update contact

freshdesk_create_company

freshdesk create company

All 19 tools, one page each

7 prompts you invoke yourself

Mutating and Read-only are read off each tool's name, not its schema — a hint, not a guarantee. Check the server's own documentation before granting access.