Freshdesk MCP by usefulapi for Claude.ai
io.usefulapi/freshdesk
Read tickets, contacts, companies, agents and groups; create, update and reply to tickets.
client:Claude.ai
transport:streamable-http
tools:19
Install Freshdesk MCP by usefulapi in Claude.ai
Settings → Connectors → Add custom connector
https://freshdesk.usefulapi.io/mcpClaude on the web takes a remote URL and completes OAuth in the browser. For a packaged server use Claude Desktop or Claude Code instead. Claude.ai docs
What Claude.ai can do once it is connected
- freshdesk_list_tickets
- freshdesk_get_ticket
- freshdesk_search_tickets
- freshdesk_list_ticket_conversations
- freshdesk_list_contacts
- freshdesk_get_contact
- freshdesk_search_contacts
- freshdesk_list_companies
- freshdesk_get_company
- freshdesk_list_agents
- freshdesk_get_agent
- freshdesk_list_groups
- freshdesk_create_ticket
- freshdesk_update_ticket
- freshdesk_reply_ticket
- freshdesk_add_note
- freshdesk_create_contact
- freshdesk_update_contact
- freshdesk_create_company