Freshdesk MCP by usefulapi for Grok
io.usefulapi/freshdesk
Read tickets, contacts, companies, agents and groups; create, update and reply to tickets.
client:Grok
transport:streamable-http
tools:19
Install Freshdesk MCP by usefulapi in Grok
.mcp.json (in your project root)
{
"mcpServers": {
"freshdesk": {
"type": "http",
"url": "https://freshdesk.usefulapi.io/mcp"
}
}
}Grok Build reads Claude Code's .mcp.json and Claude Desktop's config unchanged, so a server you have already set up there needs nothing new. The Grok web app and X integration do not take custom servers. Grok docs
What Grok can do once it is connected
- freshdesk_list_tickets
- freshdesk_get_ticket
- freshdesk_search_tickets
- freshdesk_list_ticket_conversations
- freshdesk_list_contacts
- freshdesk_get_contact
- freshdesk_search_contacts
- freshdesk_list_companies
- freshdesk_get_company
- freshdesk_list_agents
- freshdesk_get_agent
- freshdesk_list_groups
- freshdesk_create_ticket
- freshdesk_update_ticket
- freshdesk_reply_ticket
- freshdesk_add_note
- freshdesk_create_contact
- freshdesk_update_contact
- freshdesk_create_company