Freshdesk MCP by usefulapi for Cursor
io.usefulapi/freshdesk
Read tickets, contacts, companies, agents and groups; create, update and reply to tickets.
client:Cursor
transport:streamable-http
tools:19
Install Freshdesk MCP by usefulapi in Cursor
~/.cursor/mcp.json · windows: %USERPROFILE%\.cursor\mcp.json
{
"mcpServers": {
"freshdesk": {
"url": "https://freshdesk.usefulapi.io/mcp"
}
}
}
Use .cursor/mcp.json in a project root instead to scope it to that project. Cursor merges both. Cursor docs
What Cursor can do once it is connected
- freshdesk_list_tickets
- freshdesk_get_ticket
- freshdesk_search_tickets
- freshdesk_list_ticket_conversations
- freshdesk_list_contacts
- freshdesk_get_contact
- freshdesk_search_contacts
- freshdesk_list_companies
- freshdesk_get_company
- freshdesk_list_agents
- freshdesk_get_agent
- freshdesk_list_groups
- freshdesk_create_ticket
- freshdesk_update_ticket
- freshdesk_reply_ticket
- freshdesk_add_note
- freshdesk_create_contact
- freshdesk_update_contact
- freshdesk_create_company