Freshdesk MCP by usefulapi for LangChain
io.usefulapi/freshdesk
Read tickets, contacts, companies, agents and groups; create, update and reply to tickets.
client:LangChain
transport:streamable-http
tools:19
Install Freshdesk MCP by usefulapi in LangChain
pip install langchain-mcp-adapters
from langchain_mcp_adapters.client import MultiServerMCPClient
client = MultiServerMCPClient({
"freshdesk": {
"transport": "streamable_http",
"url": "https://freshdesk.usefulapi.io/mcp",
}
})
tools = await client.get_tools()
get_tools() returns the server's tools as LangChain tools, ready for an agent. LangChain docs
What LangChain can do once it is connected
- freshdesk_list_tickets
- freshdesk_get_ticket
- freshdesk_search_tickets
- freshdesk_list_ticket_conversations
- freshdesk_list_contacts
- freshdesk_get_contact
- freshdesk_search_contacts
- freshdesk_list_companies
- freshdesk_get_company
- freshdesk_list_agents
- freshdesk_get_agent
- freshdesk_list_groups
- freshdesk_create_ticket
- freshdesk_update_ticket
- freshdesk_reply_ticket
- freshdesk_add_note
- freshdesk_create_contact
- freshdesk_update_contact
- freshdesk_create_company